Remote Desktop

Installation

1. Windows: Remote Desktop Connection App, which is installed by default on most computers.

2. MacOS: You will need to install Microsoft Remote Desktop from the AppStore. Please connect to the Canadian App store (Change your country settings to your Canadian account in the App store). Search for Microsoft Remote Desktop, and install the app.

3. Linux: Use remmina by installing through your package manager (Dnf, Apt, etc). If you are using an AOS computer and this is not installed, contact science.it@mcgill.ca with the name of the computer.

Usage

While the usage of the remote desktop software is similar in all 3 clients, specific options might be different. The sequence to login into another computer is shown below for different OSes. Once Remote Desktop Connection is launched, type in the address of the workstation you want to connect to in the window, and click connect. You might see a warning about connecting to a new computer, Accept the disclaimer, and you will be asked to login with your AOS username and password.

Windows

The sequence for RDP on windows looks like

followed by

Linux

On Linux, the sequence in Remmina looks like

followed by

and finally

Login window on success

MacOS

(Under Construction)

Known issues

1. If you get the prompt for the password, and you see the desktop window start opening, but fail right away back to the remote desktop prompt, make sure you are not trying to login into your computer more than once. i.e.\ If you are already logged in physically to the computer, you cannot remote desktop to it. Please log out physically first before using remote desktop.

2. If you have processes that have crashed, you might not have been logged out properly and you need to clean your processes before remote desktop will work.

In the above 2 cases, you can run the command below, replacing USERNAME with your AOS username.